Which Services Will Be in Most Demand During ATM This Year?

The travel industry functions on what their customers want. Customer satisfaction is based on how well their demands are met. Hence it is important for travel companies to know the latest updates, offerings, biggest and the best players in the travel industry.

Based on the travel market and the expected rise in the number of people traveling, we have narrowed down the services that will be quite popular. These are the same services that will be a part of the Arabian Travel Market, happening in Dubai, UAE from 1st May to 4th May 2023.

What people want?

• Flexible travel- There can be unforeseen events that will lead to cancellations and delays. People want the option of flexible travel that will allow them to book and rebook as and when needed.
• Better transfer booking — People want airport transfers that are safe, easy to book, and hassle-free.
• Customer preference — Services that not only track the preferences of the customers but also offer them customized services based on their preferences.

The most popular services at Arabian Travel Market 2023

The most popular services in the Arabian travel market will be those services that directly or indirectly are responsible for providing customers with a good experience.

Hotels and accommodation: The number of travellers is increasing. Some people are merely looking for a quick getaway. Some are looking for staycations, workcations, and lengthy stays. For such a diverse range of customers, you need to have a wide inventory that offers every kind of accommodation. People are looking for everything hotels, motels, service apartments, villas, etc. Therefore, services that provide access to a wide variety of hotels and accommodation will be quite popular at ATM.

Flights: Customers booking flight tickets prefer flexibility in their travel schedule. They also want options when they book their flight tickets. This means they are looking to book tickets with ancillary services like meals, choosing their preferred seats and options for baggage etc. They prefer having the option to filter out what they want. Therefore, GDS and providers of flight reservation systems will be in demand at ATM.

You can also read about the different types of suppliers you can meet at Arabian Travel Market.

Car Rentals: Travellers want car service that’s safe, hygienic and trustworthy. What customers look for is a comfortable ride and a smooth experience. People are also looking for car rental services with good personnel (drivers) that have a good inventory and good reviews. Car rentals will be quite popular at ATM as customers will rely on car rentals during their travels.

Travel Technology: Technology has changed the way the travel industry works. Travellers are used to the comforts that exist only because technology makes it possible. Travel technology plays a huge role in travel right from the moment a traveller starts planning their trip. Having a strong travel technology provider that can handle aspects like accommodation, Flight, Car rental, Activities, etc is essential. Automating various aspects of the operation makes it flexible, error free, and promotes transparency in transactions. Travel technology providers make all of this possible.

You may also read about the best travel tech providers at Arabian Travel Market.

Qtech Software: Qtech Software is an award-winning travel technology provider. Their flagship product OTRAMS is the World’s Leading Travel Technology Platform. It is a complete travel ERP system that drives seamless operations, improves profitability and provides a great user experience for DMCs, online travel agents, travel agencies and wholesalers.

Booking re-verification: Booking errors or booking mismatches happen when the details provided by the travel agency to the hotel do not match the services received from the hotel. This can be in various forms such as a customer being given the wrong room, wrong facility, a customer denied a booking or a booking could be entirely missing. This can result in unhappy customers, poor reviews, monetary loss to the agency along with loss of brand reputation. The easiest way to avoid this is through booking re-verification. But not just manual re-verification, technology-based verification leaves no room for errors.

rePUSHTI: rePUSHTI verifies bookings across 50 plus parameters which includes all the booking details of the passenger, the booking criteria, amenities, inclusions and all the data provided by the hotel in the system. It notifies all the stakeholders of the successful reverification. Reverification confirmation can be sent by mobile notification or mail notification or you can add an API into your system to show that the booking has been re-verified. By using rePUSHTI travel companies can ensure that their customer has a good experience. A seamless, stress-free travel experience for customers is brand loyalty and boosts business for travel companies.

To connect with Qtech, rePUSHTI and other travel service providers join us at ATM 2023 and connect with our team of experts.

Arabian Travel Market is a great opportunity for travel companies to connect with various sections of the travel world. This is a chance to learn and acquire solutions that will improve your business.